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DVA

Vision Australia is proud to be an approved Department of Veterans’ Affairs (DVA) provider for the Rehabilitation Appliances Program, Low Vision Clinics, Allied Health Services and Library Services for entitled veterans, war widows and widowers who are blind or have sight impairment.

Our DVA services include low vision assessments, allied health services, library services and an extensive approved adaptive aids and technology product range. The product range we provide can assist in maximising a person’s vision, enabling them to complete a variety of daily living tasks more easily and efficiently.

We are dedicated to providing DVA clients high quality products and support. 

If your client is not a DVA Gold Card Holder or an eligible DVA White Card Holder, they will have to self-fund the purchase.

Front cover image of the DVA catalogue, where a team member is demonstrating a big button phone to the customer

Why choose Vision Australia?

  • Simple and seamless prescribing service
  • Expert product knowledge
  • Extensive product range
  • Guaranteed ongoing support
  • Fast turnaround
  • End-to-end customer service

Our DVA catalogue 

Please note we are currently developing a new DVA catalogue which will be available in the near future. For any enquiries on what items can be funded by DVA, please email visionstore@visionaustralia.org or contact our DVA Hotline on 1300 365 492.

How do I prescribe Vision Australia products?

Step 1

If you want to order optical aids or daily living aids, first of all determine if your client is a DVA Gold Card Holder or eligible DVA White Card Holder.

Step 2

If yes, complete an Optometric/Optical Service Voucher (D1223) (PDF, 144KB) to order optical aids.

To order a daily living aid, complete a Low Vision RAP Direct Order Form (PDF, 221KB).

If your client is not a DVA Gold Card Holder or an eligible DVA White Card Holder, they will have to self-fund the purchase.

Step 3

If the optical or daily living aid requires prior approval, please contact our DVA Hotline by calling

1300 365 492 or sending an email to visionstore@visionaustralia.org

You will need to complete the forms below if the optical or daily living aid has been confirmed as needing prior approval:


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