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DVA

Vision Australia is proud to be an approved Department of Veterans’ Affairs (DVA) provider for the Rehabilitation Appliances Program, Low Vision Clinics, Allied Health Services and Library Services for entitled veterans, war widows and widowers who are blind or have sight impairment.

Our DVA services include low vision assessments, allied health services, library services and an extensive approved adaptive aids and technology product range. The product range we provide can assist in maximising a person’s vision, enabling them to complete a variety of daily living tasks more easily and efficiently.

We are dedicated to providing DVA clients high quality products and support. 

If your client is not a DVA Gold Card Holder or an eligible DVA White Card Holder, they will have to self-fund the purchase.

Front cover image of the DVA catalogue, where a team member is demonstrating a big button phone to the customer

Why choose Vision Australia?

  • Simple and seamless prescribing service
  • Expert product knowledge
  • Extensive product range
  • Guaranteed ongoing support
  • Fast turnaround
  • End-to-end customer service

Our DVA catalogue 

Vision Australia's Department of Veterans' Affairs Catalogue (PDF, 3MB)

This catalogue is designed for health care professionals to provide an understanding of the DVA products we offer. Plus, guidelines on who may prescribe and how to order these products.

To order a printed copy or alternate format of the catalogue, please email visionstore@visionaustralia.org

How do I prescribe Vision Australia products?

Step 1

If you want to order optical aids or daily living aids, first of all determine if your client is a DVA Gold Card Holder or eligible DVA White Card Holder.

Step 2

If yes, complete an Optometric/Optical Service Voucher (D1223) (PDF, 144KB) to order optical aids.

To order a daily living aid, complete a Low Vision RAP Direct Order Form (PDF, 221KB).

If your client is not a DVA Gold Card Holder or an eligible DVA White Card Holder, they will have to self-fund the purchase.

Step 3

If the optical or daily living aid requires prior approval, please contact Vision Australia, by calling

1300 84 74 66 or sending an email to visionstore@visionaustralia.org

You will need to complete the forms below if the optical or daily living aid has been confirmed as needing prior approval:


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